MANDATE POLICIES

A. WEBSITE
Ensuring the website is user-friendly and responsive on all devices. It should include a visually appealing homepage with clear CTAs like "Book Tickets," "Explore Packages," or "Contact Us." The navigation bar should allow easy access to all major sections, and load speed should be optimized for a smooth user experience.

B. ABOUT US
Welcome to TicketKarao by FLYBY Services!
At TicketKarao, powered by FLYBY Services, we’re committed to making your travel hassle-free and memorable. With a passion for hospitality and extensive experience in the travel industry, our mission is to provide seamless booking solutions and unbeatable deals.

• Vision: To become the most trusted travel partner for travelers worldwide.
• Mission: To deliver exceptional travel experiences by offering competitive prices, reliable support, and innovative solutions.
  What sets us apart is our focus on customer satisfaction, zero-commission options, and a team dedicated to making your journey unforgettable.

C. CONTACT US
We’re here to help! You can contact us at:

• Phone: +91-9810510075
• Email: flybyservices007@gmail.com
• Office Address: RU 36 PITAMPURA DELHI 110034 (Registered as FLYBY Services)
• Business Hours: Monday–Friday, 9 AM–6 PM
  You can also reach us through our social media channels or via the contact form on our website.

D. TERMS AND CONDITIONS
By using TicketKarao, you agree to the following terms:

1. All bookings are subject to availability.
2. Prices are subject to change based on airlines and package providers.
3. Users are responsible for ensuring the accuracy of their booking details.
4. Refunds and cancellations are governed by our Refund & Cancellation Policy.
5. TicketKarao reserves the right to modify these terms at any time.

E. PRIVACY POLICY
At TicketKarao, your privacy is our priority. We collect and use your information to provide and improve our services.

• Information Collected: Name, contact details, and payment information.
• Usage: For processing bookings, customer support, and marketing (with your consent).
• Security: We use the latest encryption technologies to protect your data.

F.  REFUND AND CANCELLATION
We aim to make cancellations and refunds hassle-free:

1. Refund requests must be made through your account or via email.
2. Refund processing times may vary based on the payment method (typically 7–14 days).
3. Cancellation fees may apply based on the airline or service provider’s policy.
4. No-shows or partially used services are non-refundable.

G. SHIPPING AND DELIVERY POLICY
At TicketKarao, we ensure timely delivery of services:

1. E-Tickets: Delivered via email immediately after booking confirmation.
2. Physical Documents (if applicable): Dispatched within 2–5 business days.
3. For any delays, please contact us at flybyservices007@gmail.com or call +91-9810510075.

H. PRODUCT RANGE AND LIST OF SERVICES
TicketKarao by FLYBY Services offers a wide range of products and services, including:

• Domestic and International Flight Bookings
• Tour Packages
• Hotel Reservations

I. PROCESS FLOW / USER JOURNEY
Our user journey is designed to be seamless:

1. Visit our website and explore the services you need.
2. Use the search bar or navigation menu to select flights, hotels, or packages.
3. Enter your travel details and preferences, then proceed to booking.
4. Make payment via our secure payment gateway.
5. Receive a confirmation email with your e-ticket or booking details.

For any assistance, contact us at flybyservices007@.com or call +91-9810510075.